Disney Plus Sound Not Working : Fix It Right Away!


Disney Plus Sound Not Working? I know how frustrating it would be when you are having sound-related issues in Disney Plus even after spending your valuable money.

If you are in this kind of scenario, then I’m going to show you all the possible ways to solve your problem and enjoy your favorite show or movie on Disney Plus quickly.

So, How to Fix Disney Plus Sound Not Working?

In order to Fix Disney Plus Sound Not Working, you have to modify to audio settings on your device. You should also consider updating your Android/TV app to the latest version and Make sure you have connected the HDMI cable properly.

Disney Plus Sound Not Working

As you may already know Disney Plus is available across multiple platforms and solutions for each and every platform varies a bit.

In this post, I’m going to discuss almost all the platforms on which Disney Plus is available for consumers and I’ll share exactly what steps you need to take to get rid of the sound issue. You can also jump on your desired platform to save time.

Let’s get started.

Fix Disney Plus Sound Not Working on Apple TV

Disney Plus Sound Not Working

As you may already know Apple TV has a large number of subscribers specifically from the United States. If you are one of those subscribers from any part of the world, then you know how amazing the streaming experience is on Apple TV.

However, when you can’t hear any sound from a major streaming platform like Disney Plus, then it is quite annoying, to say the least.

Don’t worry, as there are multiple ways to fix sound issues on Apple TV just like solutions for Disney Plus Not Working on Projector!

Let’s begin with the basic one.

When talking about Apple, let em suggest you another article apple music library disappeared.

Method 1: Check the volume

First, you need to ensure that the volume in your Apple is turned up and is not on mute. If it is on mute, you can’t solve the sound issue no matter which method you follow. I know this method seems too simple but it is very effective to solve your issue.

Method 2: Turn on Automatic Updates

Step 1: Open the settings on your Apple TV

Step 2: Select “Apps” and open it.

Step 3: Turn on “Automatically Update Apps” if it is turned off.

Updating the apps to their latest version is going to get rid of the bugs in the previous version. If you are facing a sound issue due to some bugs, then the sound issue in your Apple TV will be gone in no time.

If you are still confused about this process, you can watch the below video that is going to clear all your doubts.

Video Credits: mrhackio/ YouTube

Fix Disney Plus Sound Not Working on Android TV

If there is no sound coming from your Android TV while using the Disney Plus app, check the sound settings on your TV. Make sure the surround settings is set to Auto & Always. Also, try restarting the TV.

Here is the detailed step to do it:

1. Go to “Settings > About > System Software Update” and update it to the latest version.

2. Again go to “Settings > Audio” and set “Always” in the surround sound settings tab in case if it is set to “Auto”.

3. Turn off the Android TV, then unplug the power cable for a few minutes and restart it again.

Android TV is undoubtedly one of the most popular TV OS because it offers a lot of features and value which many other platforms don’t provide.

Sure, it has a lot of advantages but it also comes with a few issues like sound not working while playing any content of Disney Plus. There are various reasons behind this issue however, the good news is you can solve this issue in a matter of minutes by following the above-mentioned steps.

Just follow those steps and you can enjoy Disney Plus without any hassle. You can also connect your AirPods – here is how to turn on airpods without case!

How to Fix Disney Plus Sound Issue on Chromecast (2 Methods)

1. Update Chromecast firmware with Google Home App.

2. Unplug the Chromecast device, wait for 10-15 seconds, and turn it on again by plugging it back in.

Disney Plus Sound Not Working

Google’s Chromecast is one of the most commonly used media streamers across the globe. If you have come across sound issues in Chromecast on Disney Plus, then I can assure you that you are not alone.

There are a lot of people like you who are facing this exact issue and right now, just follow any of these 2 methods and you’re good to go.

If you don’t know how to update Chromecast to its latest firmware, then follow these simple steps.

1. Download and install the Google Home app from the Play Store

2. Make sure your smartphone and Chromecast are connected to the same Wi-Fi network.

3. Open Google Home App and select the desired device to get an overview of that.

4. Scroll down to the bottom to know the firmware version and compare it to the latest version on the Google support page.

5. Compare your device’s version to the latest version. If both are the same, then you don’t have to do anything.

6. In case if your device’s version a different, then click on three red buttons at the top and select reboot.

Your Chromecast will download the latest firmware after rebooting your device and hopefully, the sound problem on your device in Disney Plus will be gone.

How Do You Fix No Sound in Disney Plus on FireStick?

In order to fix Disney plus no sound issue on FireStick:

1. Restart your Firestick device.

2. Clear the cache of the device.

To restart your Firestick device, all you have to do is simply to go “Settings > Select Device > Restart”.  Wait for a couple of moments while the system restarts and don’t do anything in the meantime.

To clear the cache on your FireStick Device, again go to “Settings > Manage Installed Applications > Disney Plus > Clear Cache”. And that’s it. After clearing the cache, don’t forget to restart the device to solve the sound issue on Disney Plus.

FireStick by Amazon is one of the affordable and most popular streaming devices in the world. The reason behind the success of FireStick is simplicity and it gives you a lot of ways to control the device.

Though it provides a lot of value for its pricing it has its own share of downsides too. One of the biggest issues you can encounter on FireStick is the sound not working issue in the streaming platform like Disney Plus and I know a lot of people (like you and me) won’t be happy about it.

If you are still unable to play videos on Disney Plus with proper audio settings, then I would highly recommend you turn off the Dolby Digital Plus. To do that, go to “Settings > Display & Sound > Audio > Dolby Digital Plus Turn off > “

Still, if the problem persists, then you can uninstall the Disney Plus app and reinstall it to solve the issue. You may also face google services keeps stopping issues, which can be fixed.

Fix No Sound in Disney Plus on Sony TV

In order to Fix No Sound in Disney Plus on Sony TV:

1. Check whether the volume of the TV is set to very low or muted.

2. Restart the Disney Plus app.

3. Restart the casting device.

4. Update the TV firmware and Disney Plus App in your smartphone.

By following these simple steps, you’ll be able to get away with the sound issue you have on your Sony TV. If the problem didn’t solve even after following these steps, you’ll have to switch the sound option on your Sony TV.

Simply go to “Home > Settings > Preferences > Audio Description” and finally change it to either LPCM or stereo audio. And that’s it.

Fix No Sound in Disney Plus on Roku TV

1. Check the HDMI connection of the device.

2. Adjust the audio on your Roku device.

Roku is again one of the most popular streaming devices across the world and just like many other devices, this one also does come with sound issues in apps like Disney Plus sometimes.

Let me tell you that all the apps in your Roku device are fully managed by the channel’s provider itself and not Roku. For example, If you have got an issue with Disney Plus app, then there is a high probability that the issue is related to the Disney Plus app and not the Roku device. I hope you got what I’m trying to say, right?

Honestly, there is only a limited number of ways to fix the sound not working issue on Roku and disney app. If the sound problem is still there, then you have to reset the Roku device itself.

So, these are the ways to fix sound not working issues in multiple platforms. Now, let’s go through some of the frequently asked questions on this topic and clear any confusions you may have.

How to Fix Disney Plus Sound Issue on Streaming Devices

If you are using a streaming device like Fire TV, Roku, or Chromecast to watch Disney Plus, you might encounter sound issues due to various reasons. Some of the common causes are incompatible audio formats, outdated software, or faulty HDMI cables. To fix these issues, you can try the following methods:

Method 1: Check the Sound Settings

The first thing you should do is check the sound settings on your streaming device and your TV. Make sure the audio format is compatible with Disney Plus and your TV. For example, if you are using a Fire TV device, you can go to “Settings > Display & Sounds > Audio > Dolby Digital Output” and select “Dolby Digital Plus Automatic”. This will allow your device to automatically switch to the best audio format for Disney Plus.

You should also check the volume level and mute status on your streaming device and your TV. Sometimes, the sound issue might be caused by a simple mistake of lowering the volume or muting the sound. To adjust the volume, you can use the remote control of your streaming device or your TV. To unmute the sound, you can press the mute button on your remote control or your TV.

Method 2: Update the Software

Another possible reason for the sound issue is outdated software on your streaming device or your TV. To fix this, you should update the software to the latest version. This will ensure that your device is compatible with the latest features and bug fixes of Disney Plus.

To update the software on your streaming device, you can follow the steps below:

  • Fire TV: Go to “Settings > My Fire TV > About > Check for Updates” and select “Install Update” if available.
  • Roku: Go to “Settings > System > System Update > Check Now” and select “OK” to install the update if available.
  • Chromecast: The device will automatically update itself when connected to the internet. You can check the update status by opening the Google Home app on your phone and tapping on your Chromecast device.

To update the software on your TV, you can refer to the user manual or the manufacturer’s website for the specific steps. Usually, you can find the option to update the software in the settings menu of your TV.

Method 3: Check the HDMI Cable

The last thing you should check is the HDMI cable that connects your streaming device and your TV. Sometimes, the sound issue might be caused by a faulty or loose HDMI cable. To fix this, you should try the following steps:

  • Unplug and replug the HDMI cable on both ends and make sure it is firmly connected.
  • Try using a different HDMI port on your TV or your streaming device.
  • Try using a different HDMI cable and see if the sound issue persists.

If none of the above methods work, you might need to contact the customer support of Disney Plus or your streaming device for further assistance.

How to Fix Disney Plus Sound Issue on Streaming Services

If you are watching Disney Plus on a streaming service like Hulu, YouTube TV, or Sling TV, you might also face sound issues due to various factors. Some of the common causes are network issues, app issues, or account issues. To fix these issues, you can try the following methods:

Method 1: Check the Network

The first thing you should do is check the network connection on your device and your router. Make sure you have a stable and fast internet connection to stream Disney Plus without any interruptions. You can test your internet speed by using a speed test app or website.

You should also check the network settings on your device and your router. Make sure you are connected to the right network and the right frequency band. For example, if you are using a dual-band router, you can choose between 2.4 GHz and 5 GHz bands. The 2.4 GHz band has a longer range but a lower speed, while the 5 GHz band has a shorter range but a higher speed. You should choose the band that suits your streaming needs and your device’s compatibility.

You should also check the network congestion and interference on your network. If there are too many devices or applications using the same network, it might affect the streaming quality and cause sound issues. You can try to reduce the network traffic by closing or pausing other apps or devices that are using the internet. You can also try to avoid or minimize the sources of interference, such as microwave ovens, cordless phones, or other wireless devices, that might interfere with the Wi-Fi signal.

Method 2: Check the App

The second thing you should do is check the app that you are using to stream Disney Plus. Make sure the app is updated to the latest version and has no bugs or glitches that might affect the sound quality. You can update the app by going to the app store or the Google Play Store and checking for updates.

You should also check the app settings and preferences. Make sure the sound settings are adjusted to your liking and the audio format is compatible with your device and your TV. You can also try to clear the app cache and data to remove any corrupted or outdated files that might cause sound issues. You can clear the app cache and data by going to the settings menu of your device and finding the app in the list of apps.

Method 3: Check the Account

The last thing you should do is check the account that you are using to stream Disney Plus. Make sure you are logged in to the right account and have an active subscription to Disney Plus. You can check your account status by going to the Disney Plus website or app and logging in with your credentials.

You should also check the number of devices and profiles that are using your account. Disney Plus allows up to four devices and seven profiles to stream simultaneously on one account. If you exceed this limit, you might experience sound issues or other streaming errors. You can manage your devices and profiles by going to the Disney Plus website or app and accessing the account settings.

If none of the above methods work, you might need to contact the customer support of Disney Plus or your streaming service for further assistance.

How to Fix Disney Plus Sound Issue on Web Browser

If you are watching Disney Plus on a web browser like Chrome, Firefox, or Safari, you might also encounter sound issues due to various reasons. Some of the common causes are browser issues, extension issues, or website issues. To fix these issues, you can try the following methods:

Method 1: Check the Browser

The first thing you should do is check the browser that you are using to watch Disney Plus. Make sure the browser is updated to the latest version and has no bugs or errors that might affect the sound quality. You can update the browser by going to the settings menu of your browser and checking for updates.

You should also check the browser settings and permissions. Make sure the sound settings are enabled and the volume level is adjusted to your preference. You can also try to disable any ad blockers or pop-up blockers that might interfere with the streaming of Disney Plus. You can disable these extensions by going to the settings menu of your browser and finding the extensions tab.

Method 2: Check the Website

The second thing you should do is check the website that you are using to watch Disney Plus. Make sure the website is working properly and has no issues or errors that might affect the sound quality. You can check the website status by going to the Disney Plus website and looking for any notifications or alerts.

You should also check the website settings and preferences. Make sure the sound settings are enabled and the audio format is compatible with your browser and your device. You can also try to clear the website cache and cookies to remove any corrupted or outdated files that might cause sound issues. You can clear the website cache and cookies by going to the settings menu of your browser and finding the privacy and security tab.

Method 3: Check the Device

The last thing you should do is check the device that you are using to watch Disney Plus on a web browser. Make sure the device is updated to the latest version and has no issues or errors that might affect the sound quality. You can update the device by going to the settings menu of your device and checking for updates.

You should also check the device settings and permissions. Make sure the sound settings are enabled and the volume level is adjusted to your preference. You can also try to restart the device or use a different device to see if the sound issue persists.

If none of the above methods work, you might need to contact the customer support of Disney Plus or your device for further assistance.

Frequently Asked Questions

Can I use Disney Plus using a projector?

The answer is an absolute Yes.
You can enjoy Disney Plus via a projector in multiple ways such as Chromecast, HDMI, screen mirroring, Wi-Fi, and more. The simple and the easiest way to use Disney Plus via projector is by using HDMI which takes little to no effort from you.
This is just my opinion. You can try any other way to stream the content as per your wish. Not only Disney Plus, but you can also stream similar types of service on a projector such as NetFlix, Hulu, Prime Video, etc.

What audio settings format does Disney Plus use?

The disney app audio settings format supported by Disney Plus is 5.1 surround sound and Dolby Atmos.

Why is the sound weird on Disney plus?

Here are the possible reasons why the sound is weird on Disney Plus (And how can you fix them)
* Your internet connection might be weak- Restart your router If you have your internet is having network issues.
* Background apps might be causing some issues- Shut down your device completely, wait for a couple of minutes, and restart the device.
* Your device’s firmware might be outdated- Simply update the device’s version and stay up to date.
*Disney plus app may have some unnecessary data- Try clearing the cache of the Disney Plus app and restart your device.
If one of these methods fix the weird sound issue on Disney Plus app, then uninstall the app from your phone and reinstall it to check whether your problems solve.

How To Find Dolby Atmos Supported Contents on Disney Plus?

To find movies or TV shows which supports Dolby Atmos, all you have to do is check whether a small logo of Dolby Atmos appears in the title of the video.
If the logo appears, then it means it supports the Dolby Atmos, or else it won’t. In a very rare case, Dolby Atmos may not support even after displaying the logo due to some technical errors. Keep this in mind.

How to fix Disney Plus keeps freezing while playing any videos?

There are various ways to fix the s freezing problem in Disney Plus however, I’m going to share only practical and easy ways to do that with disney app.
And they are,
* Test your internet connection.
* Close the Disney Plus app, wait for a few seconds, and then launch the disney plus app again.
* Lookout for the updates of the Disney Plus app when it is freezing.

Conclusion:

No one would be happy If they aren’t able to enjoy the favorite content in Disney Plus due to sound issues. If you are going through this kind of situation, there is no need to worry at all.

If you follow any of the above-mentioned methods, then most likely you can get rid of the sound issue in Disney Plus. If this post was helpful to you in any way, do let me know about that in the comments below. Cheers!

Christoffer K

Christoffer is the man behind Gaming Simplified. He has been an avid gamer and Tech lover and that has motivated him to share All Things Tech on this blog!

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